20345-1B: Administering Microsoft Exchange Server 2016/2019

  • Duration: 5 Days (40 Hours)
  • Microsoft Partner
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  • Microsoft Certified Trainers
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20345-1B: Administering Microsoft Exchange Server 2016/2019 Course Overview

20345-1B: Administering Microsoft Exchange Server 2016/2019 is a five-day course in which the content provides students with the knowledge and skills that are necessary to administer and manage a Microsoft Exchange Server 2016/2019 messaging environment.
Specifically, this course will give students the skills to configure and manage Exchange Server 2016/2019 organization, recipients, address policies and objects, as well as, perform messaging compliance and auditing. This training will also help students gain an understanding of how to deploy and manage Exchange Online in an Office 365 environment.

Intended Audience

  • The target audience for this training is IT administrators or systems administrators who are responsible for managing Microsoft Exchange Servers 2016/2019
  • The course is designed to provide individuals with the necessary knowledge to install, configure, manage, monitor and maintain an Exchange Server 2016/2019 environment
  • It is intended for those with a minimum of one year of experience working with Exchange Server at the core level
  • The training will also benefit those who need to enhance their skills in order to remain current on the latest version of Exchange Server
  • This training is ideal for anyone who is responsible for managing, troubleshooting and deploying Exchange Server 2016/2019
  • It will be beneficial for those already working in the IT field, as well as those just entering the field who require a basic understanding of the Microsoft Exchange Server platform

Learning Objectives of 20345-1B: Administering Microsoft Exchange Server 2016/2019

1. Become knowledgeable on Exchange Server 2016/2019—installation, migration, configuration, and management
2. Get hands on experience with the Exchange Server Admin Center, PowerShell, and Mailbox role configuration
3. Develop a foundational understanding of messaging security, messaging compliance, and data loss prevention
4. Learn to manage recipient objects, client access protocols, certificates, and client connectivity
5. Learn about highly available distributed architectures for Exchange Server
6. Explore the features of coexisting Exchange Server 2016/2019 with earlier versions of Exchange
7. Understand how Exchange Server 2016/2019 integrates with other Microsoft products, including Skype for Business, Office 365, and Azure
8. Discover mobile device management for Exchange Server and mobile access for Outlook Web App
9. Understand messaging disaster recovery and backup best practices
10.Be able to troubleshoot and identify resolutions to common Outlook, Exchange, and Active Directory issues

At the end of this course, students will be able to

  • Install and configure Exchange Server 2016/2019.
  • Manage and maintain an Exchange Server 2016/2019 organization.
  • Manage messaging components in Exchange Server 2016/2019 such as address lists, policies, and databases.
  • Implement and manage highly available Exchange Server solutions.
  • Implement disaster recovery solutions.
  • Support mobile messaging with Exchange Server 2016/2019.
  • Manage recipient objects, permissions, and address policies.
  • Use message transport and routing in Exchange Server 2016/2019.
  • Implement administrative security in Exchange Server 2016/2019.
  • Implement Messaging Compliance and Auditing in an Exchange Server environment.
  • Deploy and manage Exchange Online in an Office 365 environment.
 Module 1: Deploying Exchange Server
  • Overview of Exchange Server
  • Exchange Server architecture
  • Requirements for Exchange Server
  • Deploying Exchange Server Exchange Server
  • Exchange Server Management Tools
  • Lab Deploying Exchange Server
  • Exchange Server mailbox databases
  • Exchange Server storage
  • Configuring Exchange Server mailbox databases and storage
  • Lab : Configuring Exchange Server storage
  • Managing user mailboxes
  • Managing other types of mailboxes
  • Managing other recipients objects
  • Configuring policies and adress lists
  • Lab : Managing recipient objects
  • Lab : Configuring address lists and policies
  • Overview of the Exchange Management Shell
  • Managing Exchange Servers by using Exchange Management Shell cmdlets
  • Managing Exchange servers by using scripts
  • Lab : Managing Exchange Server and recipient objects by using Exchange Management Shell
  • Configuring client access services
  • Managing client access services
  • Client connectivity in Exchange Server
  • Configuring Outlook on the web
  • Configuring mobile messaging
  • Lab : Configuring client access services
  • Lab : Deploying and configuring client access services on Exchange Server
  • High availability on Exchange Server
  • Configuring highly available mailbox databases
  • Configuring high availability of Client Access services
  • Lab : Implementing DAGs
  • Lab : Implementing and testing high availability
  • Implementing Exchange Server backup
  • Implementing Exchange Server recovery
  • Lab : Backing up Exchange Server data
  • Lab : Restoring Exchange Server data
  • Overview of message transport
  • Configuring message transport
  • Managing transport rules
  • Lab : Configuring and managing message transport
  • Deploying and managing an Edge Transport server for message security
  • Implementing an antivirus solution for Exchange Server
  • Implementing an antispam solution for Exchange Server
  • Lab : Configuring message security in Exchange Server
  • Monitoring Exchange Server
  • Troubleshooting Exchange Server
  • Lab : Monitoring and troubleshooting Exchange Server
  • Securing Exchange Server by using RBAC
  • Configuring audit logging in Exchange Server
  • Maintaining Exchange Server
  • Lab : Securing and maintaining Exchange Server
  • Overview of Exchange Online and Office 365
  • Managing Exchange Online
  • Lab : Managing Exchange Online

Administering Microsoft Exchange Server 2016/2019 (20345-1B) Course Prerequisites:


1. Experience with Exchange Server 2016 or 2019.
2. Knowledge of core networking protocols such as TCP/IP, DNS, IPv6, and DHCP.
3. In-depth knowledge and experience with Windows PowerShell.
4. Understanding of message hygiene, compliance and other related technologies.
5. Experience in maintaining active directory services such as directory synchronization, user accounts and group policies.
6. Experience in configuring and managing Exchange Server 2016 or 2019.
7. Understanding of Exchange Online, Exchange Online Protection (EOP) and Azure Active Directory.

Q1: Why should I undergo training for administering Microsoft Exchange Server 2016/2019?

A1: Training in administering Microsoft Exchange Server 2016/2019 can help you gain the necessary knowledge and skills to effectively manage and maintain an Exchange Server environment. It can enhance your understanding of Exchange Server architecture, configuration, security, and troubleshooting, enabling you to handle day-to-day administrative tasks with confidence.

A5: Yes, many training resources provide hands-on labs and practical exercises to simulate real-world scenarios. These hands-on experiences allow you to practice administrative tasks in a controlled environment, helping you develop the necessary skills and confidence to manage Exchange Server effectively.

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