Benefits Management and Business Acceptance

Duration: 3 Days (24 Hours)

Benefits Management and Business Acceptance Course Overview:

The Benefits Management and Business Acceptance certification is a credential centered on proficiently prioritizing and executing business alterations for maximal effectiveness. It centers on orchestrating benefits from a business standpoint and comprehending acceptance protocols within a business milieu. Industries deploy this certification to ensure alignment of change endeavors with business strategic objectives, enhance risk-adjusted return on investment, and ascertain thorough compliance with improvement benchmarks. It forms a cornerstone in project, program, and portfolio management by empowering certified professionals to showcase their adeptness in assuring projected benefits, recognizing interdependencies, and skillfully overseeing benefits throughout diverse stages.

Intended Audience:

• Business leaders and executives implementing new policies or strategies
• Project managers overseeing the implementation of new projects or systems
• Human resources professionals managing benefits for employees
• Team leaders and supervisors promoting organizational change
• IT professionals managing system transitions and upgrades.

Learning Objectives of Benefits Management and Business Acceptance:

The learning objectives of a Benefits Management and Business Acceptance course encompass:

  • Grasping the strategic significance of benefits realization within project management and aligning business objectives with project results.
  • Acquiring techniques for identifying, analyzing, and overseeing benefits throughout project planning and execution.
  • Gaining insight into the business acceptance process and exploring approaches to guarantee project outcomes align with business requisites.
  • Enhancing skills in effectively communicating and advocating the anticipated project benefits to stakeholders, thereby amplifying stakeholder buy-in and support.
 Module 1: Introduction (5%)
  • The rationale for Benefits Management
  • The rationale for Business Acceptance
  • Lifecycle for solution development
  • Developing the business case
  • Contents of a business case
  • Ensuring strategic fit
  • Critical Success Factors and Key Performance Indicators
  • The value chain and value propositions
  • Drivers for business change
  • Benefits Classification
  • The measurement of anticipated benefits
  • Defining business benefits, business changes and enabling changes
  • The benefits dependency framework
  • Identifying benefit owners
  • Role and responsibilities of senior responsible owner
  • Stakeholders in benefits management
  • Identifying relevant costs
  • Investment appraisal – payback, net present value and internal rate of return
  • Determining discount rate
  • The objectives of acceptance testing
  • Principles of testing
  • Roles and Responsibilities
  • Acceptance testing in the system development lifecycle
  • Functional and non-functional testing
  • Test conditions and test cases
  • Models to design tests and establish coverage
  • Test cases from selected models
  • Test procedure specification
  • Test progress monitoring and control
  • Incident Management
  • Confirmation Testing
  • Review gateways
  • Assessing the impact of changes
  • Revising the business case
  • Reassessing the benefits
  • Planning the implementation
  • Implementation strategies
  • Contingency planning
  • Managing stakeholders
  • Developing the required skills and knowledge
  • Embedding the business changes
  • Reviewing the achievement of predicted benefits
  • Defining and enacting actions and adjustments
  • Confirming delivery of the benefits plan
  • Assessing the potential for further benefits delivery
  • Signing off the business case

Benefits Management and Business Acceptance Course Prerequisites

• Previous experience in project or benefits management
• Basic understanding of concepts like project lifecycle, benefits realization
• Knowledge of business acceptance processes and techniques
• Familiarity with risk management and business analysis
• Proficiency in English language as the course is typically conducted in English.

Discover the perfect fit for your learning journey

Choose Learning Modality

Live Online

  • Convenience
  • Cost-effective
  • Self-paced learning
  • Scalability


  • Interaction and collaboration
  • Networking opportunities
  • Real-time feedback
  • Personal attention


  • Familiar environment
  • Confidentiality
  • Team building
  • Immediate application

Training Exclusives

This course comes with following benefits:

  • Practice Labs.
  • Get Trained by Certified Trainers.
  • Access to the recordings of your class sessions for 90 days.
  • Digital courseware
  • Experience 24*7 learner support.

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