Introduction to Oracle Sales Cloud
Duration : 1 Day (8 Hours)
Introduction to Oracle Sales Cloud Course Overview:
The Oracle Sales Cloud certification provides professionals with comprehensive knowledge in implementing Cloud solutions, including Oracle Sales Cloud functionality, report generation, data analysis, and customer relationship management. Industries utilize this certification to streamline sales processes, enhance customer experiences, and boost business growth by leveraging cloud technologies for improved productivity and decision-making.
- IT professionals interested in learning cloud sales technology.
- Sales team members aiming to enhance their technical skills.
- Business analysts working with Oracle softwares.
- Entrepreneurs looking to implement Oracle Sales Cloud in their businesses.
- CRM consultants seeking to upgrade their profile with Oracle Cloud expertise.
- Fresh graduates planning to start a career in Oracle-related roles.
Learning Objectives of Introduction to Oracle Sales Cloud:
The learning objectives of the Introduction to Oracle Sales Cloud course are:
- Gain a comprehensive understanding of the Oracle Sales Cloud software and its business benefits.
- Proficiency in navigating the Oracle Sales Cloud platform and performing tasks such as creating and managing accounts, opportunities, and leads.
- Utilize the software’s analytics features to make data-driven sales decisions and strategies.
- Customize the Oracle Sales Cloud platform to cater to the unique needs of their organization.
- Understand the integrations of Oracle Sales Cloud with other Oracle applications and third-party systems.
Module 1: Course Introduction and Agenda
- Course Agenda
- Oracle Cloud Leadership
- Oracle Sales Cloud Industry Solutions
Module 2: Getting Started with Oracle Cloud
- Subscription process overview
- Activating a service
- Managing and monitoring services
Module 3: Initial Setup Tasks
- Verify Provisioned Settings
- Set up Accounting Calendars
- Set up Currencies
- Set up Geographies
Module 4: User and Product Setup
- Role-based Access Control
- Role Types
- Creating Users
- Creating Products, Groups and Items
Module 5: Sales Management
- Account Management
- Contact Management
- Lead Management
- Opportunity Management
Module 6: Sales Performance Management
- Territory Management
- Sales Quota and Forecast Management
- Incentive Compensation Management
Module 7: Sales Tools
- Mobile Sales Management
- Oracle Sales Cloud on Microsoft Outlook
- Sales Lightbox
- Oracle Social Network
Module 8: Oracle Engagement Cloud
- Service Queues
- Knowledge for Service Requests
- Service-related Product Catalogs
- Analytics for Engagement Cloud
- Service Requests for Partner Relationship Management
Introduction to Oracle Sales Cloud Course Prerequisites:
• Basic knowledge of relational database management systems
• Familiarity with Oracle and its software solutions
• Understanding of sales processes and methodologies
• Experience in configuring or using Salesforce Automation applications
• Knowledge of Oracle’s Application Implementation Method (AIM)
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This course comes with following benefits:
- Practice Labs.
- Get Trained by Certified Trainers.
- Access to the recordings of your class sessions for 90 days.
- Digital courseware
- Experience 24*7 learner support.
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