ISO 9001 Foundation Course Overview:

The ISO 9001 Foundation is a two-day training course that delves into the concepts of quality and quality management while providing a comprehensive explanation of ISO 9001 requirements for a Quality Management System (QMS). Participants will gain insights into various aspects of a QMS based on ISO 9001, including the role of top management, managing risks and opportunities, quality policy, product and service provision processes, performance evaluation, and the significance of continual improvement.

Upon completion of the course, participants have the opportunity to take the exam and, if successful, apply for the “Certificate Holder in ISO 9001 Foundation” designation. This certificate attests to the individual’s general knowledge of ISO 9001 QMS requirements and qualifies them to contribute to QMS implementation projects.

Intended Audience:

The ISO 9001 Foundations training course is intended for:

• Managers and consultants seeking to know more about quality management
• Professionals wishing to get acquainted with ISO 9001 requirements for a QMS
• Individuals engaged in or responsible for quality management activities in their organization
• Individuals wishing to pursue a career in quality management

Learning Objectives of ISO 9001 Foundation:

Upon successful completion of this training course, the participants will be able to:

• Introduction to Quality Management: Develop a fundamental understanding of the principles and importance of quality management within an organization.
• Overview of ISO 9001 Standard: Familiarize yourself with the structure, scope, and key clauses of the ISO 9001 standard, which focuses on quality management systems.
• Context of the Organization: Understand how to identify and consider the internal and external factors that can impact an organization’s ability to deliver products or services that meet customer requirements.
• Leadership and Commitment: Learn about the role of leadership in establishing a quality management system (QMS) and the importance of organizational commitment to quality.
• Quality Policy and Objectives: Understand the development, communication, and implementation of a quality policy and objectives aligned with the organization’s strategic direction.
• Process Approach: Gain insights into the process approach to quality management, focusing on the systematic identification, definition, and management of interrelated processes.
• Documentation and Record-keeping: Learn the basics of documenting and maintaining records related to the QMS, including the importance of document control and record retention.
• Customer Focus: Explore the importance of customer focus, including understanding and meeting customer requirements and enhancing customer satisfaction.
• Internal Auditing Basics: Gain a basic understanding of the internal audit process, including the purpose, planning, conducting, and reporting of internal audits to assess the QMS’s conformity and effectiveness.