ITIL 4 Specialist High-velocity IT
Duration : 3 Days (24 Hours)
ITIL 4 Specialist High-velocity IT Course Overview:
TrainCrest offers the ITIL 4 Specialist High-velocity IT certification training course, which is specifically designed to empower practitioners to understand and navigate the dynamics of digital organizations and digital operating models in high-velocity environments. This course equips participants with the knowledge and skills required to enable organizations to operate in a manner similar to successful digitally-native organizations. By enrolling in this course, individuals will gain valuable insights into the strategies, practices, and approaches that drive high-velocity IT operations, enabling them to contribute to the success of organizations in the digital era.
Through a blend of hands-on labs and interactive lectures, you will be able to use working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. The focus of these practices and technologies is on the rapid delivery of products and services to obtain maximum value.
- Candidate working as IT managers.
- Candidate working as practitioners involved in Digital services
- Candidate working in digital transformation projects.
- Candidate working within or towards high velocity environments.
Module 1: Course Introduction
- Let’s Get to Know Each Other
- Course Overview
- Course Learning Objectives
- Course Agenda
Module 2: Introduction To HVIT
- High-Velocity IT
- Digital Technology
- Digital Organizations
- Digital Transformation
Module 3: HVIT Approaches
- Relevance of High-Velocity IT Approaches
- High-Velocity IT Approaches in Detail
Module 4: HVIT Operating Model
- ITIL Perspective
- High-Velocity IT Aspects
- High-Velocity IT Applications
Module 5: ITIL Building Blocks For HVIT
- Digital Product Lifecycle
- Service Value Streams
- Four Dimensions of Service Management
- ITIL Management Practices
Module 6: HVIT Culture
- Key Behavior Patterns
- ITIL Guiding Principles
Module 7: Supporting Model And Concept For Purpose
- Design Thinking
Module 8: Supporting Models and Concepts for People
- Reconstructing for Service Agility
- Safety Culture
- Stress Prevention
Module 9: Supporting Model And Concept For Purpose For Progress
- Working in Complex Environments
- Lean Culture
- ITIL Continual Improvement Model
Module 10: HVIT Objectives and Techniques
- High-Velocity IT Objectives
- High-Velocity IT Techniques
Module 11: Techniques for Valuable Investments
- Valuable Investments – The Measurement Criteria
- Valuable Investments – Need and Benefits
- Digital Product Lifecycle and Potential Value Realization
- Prioritization Techniques
- Minimum Viable Products and Services
- Product/Service Ownership
- A/B Testing
Module 12: Techniques for Fast Developments
- Basic Concepts Related to Fast Development
- Infrastructure as Code
- Continual Business Analysis
- Continuous Integration / Continuous Delivery (CI/CD)
- Continuous Testing
Module 13: Techniques for Resilient Operations
- Introduction to Resilient Operations
- Technical Debt
- Chaos Engineering
- Definition of Done
- Version Control
- Algorithmic IT Operations
- Site Reliability Engineering (SRE)
Module 14: Techniques for Co-created Value
- Basic Concepts of Co-created Value
- Service Experience
Module 15: Techniques for Assured Conformance
- Introduction to Assured Conformance
- DevOps Audit Defense Toolkit
- Peer Review
ITIL 4 Specialist High-velocity IT Course Prerequisites:
- While there are no strict prerequisites, having a foundational understanding of ITIL 4 principles and practices is beneficial. Familiarity with agile and DevOps concepts can also be helpful.
Q: What is ITIL 4 Specialist: High-velocity IT?
A: ITIL 4 Specialist: High-velocity IT is an advanced-level training program that focuses on the digital transformation of organizations and the application of digital technology for high-velocity IT service delivery. It equips IT professionals with the knowledge and skills to adopt agile and lean principles, automate processes, and leverage emerging technologies.
Q: What will I learn in ITIL 4 Specialist: High-velocity IT training?
A: In this training, you will learn how to enable and support digital transformation within your organization. You will gain insights into agile and lean principles, DevOps practices, automation, and emerging technologies such as artificial intelligence and machine learning. The training also covers methods for accelerating value delivery, managing risks, and fostering a culture of continual improvement.
Q: Who should attend ITIL 4 Specialist: High-velocity IT training?
A: This training is valuable for IT professionals, IT managers, IT leaders, digital transformation managers, and individuals involved in implementing or managing digital services within their organizations. It is suitable for those seeking to enhance their understanding of high-velocity IT principles and practices and drive digital success.
Q: Are there any prerequisites for attending ITIL 4 Specialist: High-velocity IT training?
A: While there are no strict prerequisites, having a foundational understanding of ITIL 4 principles and practices is beneficial. Familiarity with agile and DevOps concepts can also be helpful.
Q: What are the benefits of obtaining the ITIL 4 Specialist: High-velocity IT certification?
A: The ITIL 4 Specialist: High-velocity IT certification demonstrates your expertise in enabling digital transformation and driving high-velocity IT service delivery. It equips you with the knowledge and skills to leverage agile practices, automation, and emerging technologies for digital
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This course comes with following benefits:
- Practice Labs.
- Get Trained by Certified Trainers.
- Access to the recordings of your class sessions for 90 days.
- Digital courseware
- Experience 24*7 learner support.
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