ITIL 4 Specialist: Sustainability in Digital & IT
Duration : 3 Days (24 Hours)
ITIL 4 Specialist: Sustainability in Digital & IT Course Overview:
The ITIL 4 Specialist: Sustainability in Digital & IT course focuses on the integration of sustainability principles with digital and IT strategies, tactics, and operations. This module, aligned with the ITIL 4 framework, emphasizes the importance of developing sustainability competencies and capabilities within service organizations to effectively address present and future sustainability challenges. It provides a framework to support organizations in practicing sustainable IT during procurement and supply chain activities, fostering sustainable interactions across the supply chain. By enrolling in this course, participants will gain valuable knowledge and skills to navigate sustainability challenges, promote environmental and social responsibility, and drive sustainable practices within their organizations.
Intended Audience:
This course is for anyone looking to understand the role IT and digitally enabled services have in relation to the environment, whilst exploring opportunities to positively impact it.
Roles include:
- IT/Digital/Service Strategists
- Service Designers/Architects
- Product/Service Managers
- ITSM Managers and aspiring ITSM Managers
- Managers involved in shaping direction and strategy or developing continually improving teams
- Existing ITIL qualification holders wishing to continue building their knowledge
Module 1: Introduction to Sustainability in Digital & IT
- The importance of sustainability in the digital and IT industry
- Overview of ITIL 4 and its role in promoting sustainability
- Key concepts and principles related to sustainability
Module 2: Environmental Sustainability
- Understanding the impact of digital and IT on the environment
- Strategies for reducing carbon footprint and minimizing environmental impact
- Best practices for managing energy, waste, and resources
Module 3: Social Sustainability
- Importance of social sustainability in the digital and IT industry
- Strategies for promoting diversity, inclusion, and ethical practices
- Best practices for managing social risks and ensuring social responsibility
Module 4: Economic Sustainability
- Understanding the economic impact of digital and IT on society
- Strategies for promoting sustainable economic growth
- Best practices for managing economic risks and ensuring economic sustainability
Module 5: Sustainability in IT Service Management
- Integration of sustainability principles into ITSM processes
- Best practices for managing service lifecycle with sustainability in mind
- Importance of collaboration and stakeholder engagement
Module 6: Planning for Sustainability
- Developing a sustainability strategy and roadmap
- Key considerations for implementing sustainable practices
- Best practices for monitoring, measuring, and reporting sustainability metrics
Module 7: Conclusion and Next Steps
Details are not available.
ITIL 4 Specialist: Sustainability in Digital & IT Course Prerequisites:
A: While there are no strict prerequisites, it is beneficial to have a foundational understanding of ITIL 4 principles and practices. Familiarity with sustainability concepts and frameworks would also be advantageous.
Q: What is ITIL 4 Specialist: Sustainability in Digital & IT?
A: ITIL 4 Specialist: Sustainability in Digital & IT is an advanced-level training program that focuses on integrating sustainability practices into digital and IT service management. It equips IT professionals with the knowledge and skills to align digital and IT strategies with sustainability goals and contribute to environmental and social responsibility.
Q: What will I learn in ITIL 4 Specialist: Sustainability in Digital & IT training?
A: In this training, you will learn how to integrate sustainability principles into digital and IT strategies, operations, and processes. You will gain insights into sustainable sourcing, environmentally friendly practices, energy efficiency, waste reduction, social impact assessment, and stakeholder engagement. The training emphasizes the role of IT in driving positive sustainability outcomes.
Q: Who should attend ITIL 4 Specialist: Sustainability in Digital & IT training?
A: This training is valuable for IT professionals, IT managers, sustainability managers, environmental officers, and individuals involved in digital and IT service management who want to enhance their understanding of sustainability practices. It is suitable for those aiming to embed sustainability principles into their organization’s IT strategies and operations.
Q: Are there any prerequisites for attending ITIL 4 Specialist: Sustainability in Digital & IT training?
A: While there are no strict prerequisites, it is beneficial to have a foundational understanding of ITIL 4 principles and practices. Familiarity with sustainability concepts and frameworks would also be advantageous.
Q: What are the benefits of obtaining the ITIL 4 Specialist: Sustainability in Digital & IT certification?
A: The ITIL 4 Specialist: Sustainability in Digital & IT certification demonstrates your expertise in integrating sustainability practices into digital and IT service management. It equips you with the skills to drive positive environmental and social impact through IT strategies and operations. This certification sets you apart as a responsible IT professional committed to
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- Access to the recordings of your class sessions for 90 days.
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