Oracle Field Service: Core Application Course Overview:

The Oracle Field Service: Core Application certification validates an individual’s proficiency in implementing Oracle’s Field Service Cloud Service solution, specifically in identifying routing resources and managing field activities. Industries rely on this certification to ensure their workforce is skilled in using the software to track work schedules, enhance customer satisfaction, and improve operational efficiency. Acquiring this credential demonstrates the ability to effectively manage and utilize Oracle’s Field Service solutions, making professionals more competitive in the job market. As a result, this certification holds high value for IT, management, and field operations professionals.

Intended Audience:

• IT professionals looking to enhance their Oracle skillset
• Oracle end users aiming to better understand the Core Application
• Teams using Oracle Field Service for business operations
• Managers overseeing Oracle Field Service implementation
• Oracle application consultants and developers.

Learning Objectives of Oracle Field Service: Core Application:

The learning objectives of the Oracle Field Service: Core Application course are to provide students with the essential knowledge and skills required to effectively use and manage Oracle’s Field Service solution. Participants will learn how to set up and configure the system to meet the unique requirements of their organization. They will gain proficiency in efficiently managing and optimizing field resources, handling customer appointments, and utilizing real-time collaboration tools. The course will also delve into the software’s routing, forecasting, and capacity management capabilities, enabling students to make informed decisions and enhance operational efficiency. Additionally, students will acquire troubleshooting skills to address common issues, ensuring smooth business operations and seamless customer service.