Oracle Sales Cloud: Customer Data Management Course Overview:

The Oracle Sales Cloud: Customer Data Management certification validates proficiency in managing and optimizing customer data within Oracle Sales Cloud. This certification is crucial for industries seeking to ensure accurate and consistent customer information, streamline processes, and drive sales efficiency by leveraging Oracle Customer Data Management (CDM) Cloud Service.

Intended Audience:

• Sales professionals seeking efficient client data solutions
• CRM managers needing Oracle-specific training
• IT professionals specializing in cloud services
• Business analysts focusing on customer data
• Decision-makers looking to improve data management

Learning Objectives of Oracle Sales Cloud: Customer Data Management:

The learning objectives of the Oracle Sales Cloud: Customer Data Management course are to broaden the learners’ understanding of Customer Data Management (CDM), essential for maintaining clean and accurate customer data. The participants will learn about the variety of tools provided by Oracle Sales Cloud, including how to unify, de-duplicate, and cleanse data consistently across the enterprise. They will gain knowledge on the CDM’s features and benefits, setting up and managing CDM, using data enrichment, and leverage customer hub. Ultimately, the aim is to equip learners with the skills to manage customer data effectively, optimize customer relationships, and enhance sales performance.