Supporting and Troubleshooting Windows 10 Course Overview
The 'Supporting and Troubleshooting Windows 10 Course Overview' by Microsoft equips IT professionals with essential skills to manage and resolve common issues in Windows 10 environments. This course is vital for system administrators, helpdesk technicians, and support specialists, enhancing their ability to optimize performance and improve user satisfaction in organizational settings.
Course outline & what you'll learn
- Introduction to Windows 10
Overview of Windows 10 features and editions
- System requirements and installation options
- Windows 10 User Interfaces
- Navigating the Start menu and taskbar
- Using Settings and Control Panel
- User Account Management
- Creating and managing user accounts
- Understanding permissions and User Account Control (UAC)
- Device Management
- Connecting and configuring hardware devices
- Managing drivers and troubleshooting device issues
- Networking in Windows 10
- Setting up and managing network connections
- Troubleshooting common network issues
- Windows 10 Security Features
- Understanding built-in security tools
- Configuring Windows Defender, firewall, and security policies
- File Management
- Using File Explorer effectively
- Managing storage, drives, and backups
- Troubleshooting Common Issues
- Identifying and resolving startup and performance problems
- Addressing application errors and system crashes
- Remote Access and Support
- Using Remote Desktop and Remote Assistance
- Best practices for providing remote support
- Maintaining Windows 10
- Applying regular updates and patches
- Performance optimization and system maintenance techniques
Conclusion and Course Wrap-Up
- Review of key concepts
- Resources for further learning and support
Why train with Traincrest
This Microsoft course is delivered by Traincrest's certified instructors, live online or in the classroom, with hands-on labs and a 98% exam success rate. Trusted by 500+ companies and 50,000+ students worldwide.