Supporting and Troubleshooting Windows 11 Course Overview
The 'Supporting and Troubleshooting Windows 11 Course Overview' by Microsoft equips IT professionals with essential skills to manage and resolve issues in Windows 11 environments. This course is crucial for system administrators, helpdesk technicians, and support specialists seeking to enhance their troubleshooting capabilities and provide effective support to users, ensuring smooth and efficient operations within organizations.
Course outline & what you'll learn
- Introduction to Windows 11
Overview of new features and enhancements
- System requirements and installation options
- Navigating the Start Menu and Taskbar
- Customizing the desktop and settings
- Using File Explorer
- Managing files and folders
- Cloud storage options with OneDrive
- Accessing and configuring Windows Settings
- Managing user accounts and permissions
- Setting up privacy and security features
- Diagnosing startup problems
- Using Advanced Startup Options
- Repairing Windows using Recovery tools
- Setting up Wi-Fi and Ethernet connections
- Troubleshooting network issues
- Understanding Windows Firewall and security settings
- Installing and uninstalling applications
- Managing default apps and system updates
- Handling app compatibility issues
- Connecting and troubleshooting peripherals
- Managing device drivers
- Using Device Manager for diagnostics
- Monitoring system performance
- Managing startup programs and services
- Utilizing Task Manager and Resource Monitor
Overview of Windows Defender and security updates
- Implementing BitLocker encryption
- Setting up parental controls
- Summary of key concepts
- Practice scenarios and troubleshooting exercises
- Course evaluation and feedback
Why train with Traincrest
This Microsoft course is delivered by Traincrest's certified instructors, live online or in the classroom, with hands-on labs and a 98% exam success rate. Trusted by 500+ companies and 50,000+ students worldwide.