MB-210T01: Microsoft Dynamics 365 Sales Course Overview
The MB-210T01: Microsoft Dynamics 365 Sales Course Overview equips sales professionals, business analysts, and system administrators with essential skills to leverage Dynamics 365 for optimized sales processes. This course is crucial for those looking to enhance their sales strategies, drive productivity, and improve customer engagement using cutting-edge technology in today’s competitive market.
Course outline & what you'll learn
Overview of Dynamics 365 Sales
- Key features and benefits
- Application interface and navigation
- Understanding sales stages
- Lead and opportunity management
- Configuring sales processes and workflows
- Creating and qualifying leads
- Converting leads to opportunities
- Managing opportunity records
Overview of sales forecasting
- Utilizing dashboards and reports
- Analyzing sales performance
- Managing accounts and contacts
- Tracking customer interactions
- Leveraging customer insights
- Setting up products and services
- Creating and managing price lists
- Handling sales orders and invoices
Overview of Dynamics 365 ecosystem
- Integrating with Dynamics 365 Customer Service
- Utilizing Microsoft Power Platform for enhanced functionality
- Effective use of Dynamics 365 Sales
- Tips for improving sales productivity
- Continuous learning resources and community engagement
Why train with Traincrest
This Microsoft course is delivered by Traincrest's certified instructors, live online or in the classroom, with hands-on labs and a 98% exam success rate. Trusted by 500+ companies and 50,000+ students worldwide.