10997-D Office 365 Administration and Troubleshooting Course Overview
The 10997-D Office 365 Administration and Troubleshooting Course Overview by Microsoft equips IT professionals with essential skills to manage and resolve issues within Office 365 environments. This course is crucial for system administrators, support staff, and IT managers seeking to enhance their knowledge and efficiency in maintaining Office 365 services, ensuring optimal productivity and user satisfaction.
Course outline & what you'll learn
- Introduction to Office 365 administration
Overview of Office 365 services and features
- Understanding the Office 365 admin center
- User management
- Creating and managing user accounts
- Assigning licenses and roles
- Managing guest users
- Security and compliance
- Implementing security policies
- Understanding compliance features in Office 365
- Data loss prevention (DLP) strategies
- Exchange Online administration
- Configuring Exchange Online settings
- Managing mailboxes and distribution groups
- Understanding mail flow and transport rules
- SharePoint Online administration
- Configuring SharePoint Online settings
- Managing site collections and permissions
- Implementing sharing and collaboration features
- Microsoft Teams administration
- Setting up and managing Teams
- Understanding policies and governance
- Troubleshooting Teams issues
- Troubleshooting Office 365
- Common issues and resolutions
- Utilizing the Microsoft 365 admin center tools
- Reporting and monitoring service health
- Licensing and billing
- Understanding Office 365 licensing models
- Managing subscriptions and billing
- Analyzing usage reports
- Advanced administration features
- Implementing Azure Active Directory integration
- Using PowerShell for Office 365 administration
- Exploring automation options for management tasks
- Final review and best practices
- Recap of key concepts and administrative tasks
- Sharing best practices for Office 365 management
- Preparing for future updates and changes in Office 365
Why train with Traincrest
This Microsoft course is delivered by Traincrest's certified instructors, live online or in the classroom, with hands-on labs and a 98% exam success rate. Trusted by 500+ companies and 50,000+ students worldwide.