ServiceNow GRC: Business Continuity Management (BCM) Implementation Course Overview
The ServiceNow GRC: Business Continuity Management (BCM) Implementation Course equips professionals with essential skills to ensure organizational resilience. This course is vital for risk managers, compliance officers, and IT professionals, enabling them to effectively implement BCM strategies and safeguard operations against disruptions, ensuring continuity and maintaining stakeholder trust in challenging times.
Course outline & what you'll learn
- Understanding BCM concepts and importance
Overview of BCM lifecycle
- Introduction to ServiceNow Governance, Risk, and Compliance (GRC)
- Key features and benefits of ServiceNow GRC for BCM
- Establishing BCM policies and frameworks
- Roles and responsibilities in BCM
- Conducting risk assessments
- Performing business impact analysis
- Creating continuity plans and strategies
- Plan implementation best practices
- Importance of testing and exercises
- Types of tests and exercises for BCM
- Regular review and updates of BCM plans
- Lessons learned and continuous improvement
- Key performance indicators (KPIs) for BCM
- Utilizing ServiceNow GRC for reporting and metrics
- Leveraging other ServiceNow functionalities for BCM
- Case studies and real-world examples
- Summary of key concepts
- Final assessment and feedback session
Why train with Traincrest
This ServiceNow course is delivered by Traincrest's certified instructors, live online or in the classroom, with hands-on labs and a 98% exam success rate. Trusted by 500+ companies and 50,000+ students worldwide.