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50331DC: Windows Client, Enterprise Desktop Support Technician Course Overview

This five-day Desktop Support training provides students with the knowledge and skills needed to isolate, document and resolve problems on Windows Desktops in a corporate domain. The material is geared towards corporate IT technicians that support Windows 7, 8 or 10 devices. PowerShell scripts and support files are now included to allow students to perform classroom lab exercises on their own time using Azure Virtual Machines.

Course Introduction

Price:

USD 1500

Duration:

40 Hrs.

This Desktop Support course is intended for technicians that support Windows 7, 8 or 10 devices. Tier 1 and 2 problems are the focus of this material. Windows PowerShell and Azure PowerShell tutorials and labs are now a part of the course. By the end of this Windows Client, Enterprise Desktop Support Technician training, you will have a solid understanding of supporting and troubleshooting Windows client desktops in an enterprise environment. You will learn how to diagnose and resolve desktop issues, configure hardware and drivers, manage user profiles and data, troubleshoot networking and security problems, implement data backup and recovery solutions, and apply security measures to protect desktops.
TCP/IP Troubleshooting skills Experience working in a corporate domain environment Experience using GUI and command-line troubleshooting tools Experience installing and troubleshooting applications Recommended Courses: 55152AC : Fundamentals Of Active Directory Powershell Fundamentals

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