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Understanding Cisco Collaboration Foundations (CLFNDU) v1.1 Course Overview

The “Understanding Cisco Collaboration Foundations (CLFNDU) v1.1” course equips you with the skills to administer and support a single-site Cisco Unified Communications Manager solution with SIP gateway. You will learn device management, user management, media resource management, and gain troubleshooting skills. The course also covers SIP dial plans and earns you 30 Continuing Education (CE) credits for recertification. This course does not lead directly to a certification exam, but it does cover foundational knowledge that can help you prepare for several professional-level collaboration courses and exams:

Course Introduction

Price:

USD 1500

Duration:

40 Hrs.

? Students preparing to take the CCNP Collaboration certification ? Network administrators ? Network engineers ? Systems engineers This course will help you: ? Administer a single-site Cisco Unified Communications Manager, handling daily tasks such as add, moves, changes and deletions of phones, video endpoints, and users ? Configure Jabber devices and implement common endpoint features including call park, shared lines, pickup groups, and phone button templates ? Introduce you to the SIP protocol, how calls are connected, and how media codes are determined ? Introduce you to the capabilities and basic configuration of an SIP gateway for PSTN access ? Introduce you to the dial plan elements used to route calls, and the class-of-service capabilities to control who can route calls where ? Administer Cisco Unity Connection handling daily tasks such as add, moves, and changes and deletions of voicemail boxes and users ? Administer maintenance tasks and use the troubleshooting tools available on Cisco Unified Communications Manager and Cisco Real-time Monitoring Tool ? Apply 30 CE credits to validate your skills
This course is intended to be an entry-level course. While there are no specific prerequisite Cisco courses; however, the following skills are required: ? Internet web browser usability knowledge and general computer usage ? Knowledge of Cisco Internetwork Operating System (Cisco IOS®) command line

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