MS-102T00: Microsoft 365 Administrator Essentials Course Overview
Microsoft 365 Administration (MS-102)
This course is designed to provide you with the knowledge and skills you need to effectively administer and manage Microsoft 365 tenants. You will learn how to configure your Microsoft 365 tenant, synchronize identities, manage security, and ensure compliance.
Configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, security groups, and administrative roles.
Configure Office client connectivity.
Manage user-driven client installations of Microsoft 365 Apps for enterprise deployments.
Microsoft 365 Identity Synchronization
Plan for and implement Azure Active Directory Connect and Connect Cloud Sync.
Manage synchronized identities.
Implement password management in Microsoft 365 using multifactor authentication and self-service password management.
Microsoft 365 Security Management
Understand the common types of threat vectors and data breaches facing organizations today.
Learn how Microsoft 365’s security solutions address each of these threats.
Manage the Microsoft 365 security services, including Exchange Online Protection, Safe Attachments, and Safe Links.
Monitor an organization’s security health.
Use Microsoft 365 Defender, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint to gain threat intelligence.
Microsoft 365 Compliance Management
Understand the key aspects of data governance, including data archiving and retention, Microsoft Purview message encryption, and data loss prevention (DLP).
Implement data archiving and retention using Microsoft Purview insider risk management, information barriers, and DLP policies.
Implement data classification and sensitivity labels to ensure compliance.
By the end of this course, you will be able to:
Configure and manage a Microsoft 365 tenant.
Synchronize identities using Azure Active Directory Connect and Connect Cloud Sync.
Manage security in Microsoft 365 using the Microsoft Secure Score, Azure Active Directory Identity Protection, and the Microsoft 365 security services.
Ensure compliance in Microsoft 365 using data governance, archiving and retention, and data classification and sensitivity labels.
This course is ideal for IT professionals who are responsible for administering and managing Microsoft 365 tenants. It is also a valuable resource for anyone who wants to learn more about Microsoft 365 administration.
Audience Profile
This MS 102 course is designed for persons aspiring to the Microsoft 365 Administrator role and have completed at least one of the Microsoft 365 role-based administrator certification paths.
Job role: Administrator
Before attending this MS 102 course, students must have:
Completed a role-based administrator course such as Messaging, Teamwork, Security, Compliance, or Collaboration.
A proficient understanding of DNS and basic functional experience with Microsoft 365 services.
A proficient understanding of general IT practices.
Module 1: Introduction to Microsoft 365 and its Core Services - Overview of Microsoft 365 and its components - The evolution of Microsoft Office to a cloud-based suite - Understanding cloud productivity and collaboration with Microsoft 365 - Core services: Exchange Online, SharePoint Online, Teams, OneDrive for Business - Comparison of Microsoft 365 plans and licensing options
Module 2: Managing User Identity and Roles - Creating and managing user accounts in Microsoft 365 - Understanding types of user accounts and their purposes - Assigning and managing roles and permissions - Utilizing Azure Active Directory for identity management - Exploring Identity models: Cloud-only, Synchronized, Federated
Module 3: Security and Compliance in Microsoft 365 - Understanding the Microsoft 365 security center - Key compliance features and tools - Role of the Compliance Manager - Data governance, retention policies, and data loss prevention (DLP) - Implementing and managing security solutions like Advanced Threat Protection
Module 4: Microsoft 365 Subscription and Support - Selecting the right subscription plan for your organization - Managing subscriptions, billing, and user licensing - Accessing and using support options and resources - Overview of the Service Health dashboard and Message Center
Module 5: Implementing Device Management - Introduction to Microsoft Intune - Managing devices and deploying policies - Protecting devices with Microsoft Defender for Endpoint - Integrating with Azure AD for enhanced security controls - Overview of Mobile Device Management (MDM) and Mobile Application Management (MAM)
Module 6: Microsoft 365 Collaboration Solutions - Deep dive into Microsoft Teams as the hub for teamwork - Leveraging SharePoint Online for content collaboration - Exploring the capabilities of OneDrive for Business - Using additional collaboration tools: Yammer, Stream, and Planner - Best practices for managing collaboration and teamwork
Module 7: Deploying and Managing Microsoft 365 Apps for Enterprise - Deployment strategies for Microsoft 365 Apps for enterprise - Understanding the Office Customization Tool (OCT) - Managing updates and upgrades for Microsoft 365 Apps - Utilizing the Microsoft Endpoint Configuration Manager - Exploring the Office Deployment Tool (ODT) and the Admin Center
Module 8: Exchange Online Management - Configuring and managing Exchange Online services - Mailbox migration strategies - Email protection and compliance features - Hybrid deployments with Exchange Server - Best practices for managing mail flow and mail policies
Module 9: SharePoint and OneDrive Management - Site architecture, permissions, and storage management - Implementing information protection and governance policies - External sharing and collaboration features - Managing search and content services - Understanding modern and classic SharePoint experiences
Module 10: Teams Management and Advanced Communications - Advanced Teams management with the Teams admin center - Overview of voice and video in Microsoft Teams - Implementing Teams Live Events and Meetings Policies - Teams usage reporting and monitoring tools - Integrating third-party apps and services with Teams
Module 11: Additional Microsoft 365 Services and Productivity Tools - Exploring Power Platform and its integration with Microsoft 365 - Understanding Dynamics 365 and its relationship with Microsoft 365 - Levering additional productivity tools like Microsoft Forms and Sway - Introduction to Project for the web and Planner for project management
Module 12: Monitoring and Reporting in Microsoft 365 - Tools for monitoring Microsoft 365 service health and usage - Generating and interpreting Microsoft 365 reports - Auditing and advanced reporting capabilities - Utilizing Power BI for data analysis and visualization - Devising strategies for continual improvement based off analytics
Remember, this is an illustrative list and can be tailored to suit the specific offerings and updates of the Microsoft 365 services at the time the course is developed or delivered.
MS 102 is a comprehensive training course designed to provide essential knowledge and skills for Microsoft 365 administrators. MS 102 focuses on key administrative tasks, best practices, and tools necessary for effective management of Microsoft 365 services and users.
This MS 102 course is suitable for IT professionals, system administrators, and individuals responsible for managing Microsoft 365 environments. MS 102 is ideal for those who want to gain a solid foundation in Microsoft 365 administration and enhance their skills in deploying, configuring, and managing Microsoft 365 services.
The MS 102 course covers a range of topics, including managing user accounts and licenses, administering Microsoft 365 services, implementing security and compliance features, managing Microsoft 365 identities, and monitoring and troubleshooting Microsoft 365 services.
Before attending this MS 102 course, students must have:
Completed a role-based administrator course such as Messaging, Teamwork, Security, Compliance, or Collaboration.
A proficient understanding of DNS and basic functional experience with Microsoft 365 services.
A proficient understanding of general IT practices.
A working knowledge of PowerShell.
Upon completion of this MS 102 course, participants will acquire essential skills and knowledge in various areas, including managing user accounts and licenses, administering Microsoft 365 services (such as Exchange Online, SharePoint Online, and Teams), implementing security and compliance features, managing Microsoft 365 identities, and monitoring and troubleshooting Microsoft 365 services.
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